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Practitioner Code of Conduct

1. Clinical Standards

1.1 Practice shall conform to NCISM/CCIM ethical and clinical guidelines, applicable AYUSH practice regulations, and relevant professional standards for the Practitioner's system. 1.2 Services shall be delivered strictly within the Practitioner's training, registration, and competence; refer appropriately where needs exceed scope. 1.3 Maintain accurate, contemporaneous notes using the Platform's documentation.

2. Patient Rights

2.1 Respect patient autonomy, informed consent, and the right to refuse or discontinue treatment. 2.2 No discrimination by race, religion, caste, gender, sexual orientation, disability, age, or socioeconomic status. 2.3 Maintain confidentiality per the NDA and DPA.

3. Professional Boundaries

3.1 No dual relationships (personal, social, financial, sexual). 3.2 No gifts/benefits above ₹500 or where they may influence clinical judgment. 3.3 Do not treat immediate family or where conflict of interest exists. 3.4 Maintain professional appearance and a distraction-free environment during video consultations.

4. Platform Conduct · 5. Emergency Referral · 6. Violations

4.1 Respond within 4 hours during availability. 4.2 Maintain cancellation rate <5% and no-show <2%. 4.4 Do not solicit or divert patients off-platform. 5.1 If a patient presents an apparent medical emergency, direct them to call 112 or attend the nearest hospital immediately, document the referral, and do not attempt to manage an emergency over teleconsultation. 6.1 Violations may lead to retraining, suspension, or removal, and may be reported to NCISM/CCIM or the relevant State AYUSH Board where applicable.

— DRAFT V1.0 · PENDING LEGAL REVIEW —

MyAyushClinic
MyAyushClinic.com

India's First AI-Powered AYUSH Telemedicine Marketplace. Bridging ancient healing wisdom with modern digital healthcare.

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CIN: U86900KA2026PTC215013
Bengaluru, Karnataka, India
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MyAyushClinic.com provides technology facilitation connecting patients with independent, NCISM-verified AYUSH practitioners. Content on this platform is for informational purposes only and does not constitute a medical diagnosis.

⚠ In a medical emergency, call 112 immediately. Do not wait for an online consultation.

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